Volunteers

Thank you for your interest in volunteering your time and effort to help make MomoCon amazing. Volunteers that are accepted to any department within MomoCon must respect and abide by these policies while at the annual MomoCon convention or any MomoCon affiliated event.

General Information

1. 1. All volunteers must be 16 or older (some exceptions for parent+child volunteer teams in the same department and same shifts).
   2. ALL volunteers under the age of 18 at the time of the convention must submit a Parental Permission Form each convention year. If a person under 18 has no parental form on file before the convention, they will be unable to volunteer. The parental form can be found HERE.
   3. All volunteers must be 16 or older. Any staff volunteers under the age of 18 will need to fill out a Parental Permission Form, to be signed by a parent or guardian.  Forms are available upon request.
   4. Volunteers are assigned tasks and duties to complete during their shifts. ust be able to devote time and effort to the event before, during and after.
   5. Volunteers are expected to complete 16 volunteer hours during the convention (more in select departments). Arrive on time and stay for your complete shift.
   6. Volunteers are required to abide by the same rules as attendees, and should be well-read on all MomoCon official policies. 
   7. Volunteering in a certain department is contingent on approval by the department leadership.
   8. Volunteers are asked to attend at least one volunteer meeting per convention year. 

Personal Information, Communication, and Privacy

1. 1. All volunteers are required to provide accurate information to MomoCon, with the understanding that no information will be shared outside of the convention.
   2. The Volunteer Relations team may reach out if the information provided in your application is incomplete or formatted incorrectly and needs to be updated.
   3. Communication with your department’s Director (or designated other leadership) continuously throughout the year. If volunteers are unreachable through email or phone in a timely manner at any time, they will be taken off the volunteer list and will not qualify for any volunteer benefits.
   4. Volunteers should join any Facebook groups or email lists associated with their section, if applicable, as well as the MomoCon Volunteers group.
   5. Volunteer meetings, volunteer events, and communications between Directors and general volunteers may contain information from MomoCon which may be confidential and privileged. Please refrain from any disclosure, copying, distribution or use of this information and note that such actions are prohibited until an official statement is released by the convention. This includes guest announcements, events, and convention policies and practices.

Rules and Regulations

1. Volunteers are restricted from any activity that will distract them from assigned duties. This includes, but is not limited to, working for a vendor or artist, focusing on a personal mobile device when they’re supposed to be focused on attendees, participating in a contest while staffing said contest, etc. After their scheduled hours, volunteers are welcome to enjoy the convention, but MomoCon duties take precedence over other activities while the volunteer is on shift.
2. Alcohol and illegal substances are not allowed to be carried or consumed by volunteers while on shift.
3. No one on any state’s sex offender registry will be permitted to volunteer for MomoCon.
4. Volunteer badges, like all MomoCon badges, are non-transferrable. If a volunteer gives their issued badge to another person, that volunteer is subject to expulsion and permanent ban from volunteering at future MomoCon events.
5. As a representative of MomoCon, volunteers are asked to abide by certain etiquette standards before, during, and after the convention. Volunteers are to conduct themselves in a professional manner regarding the convention, are asked to refer to official MomoCon announcements when on any public forum (social media, print media, etc.), and to notify info@momocon.com if you notice a problem throughout the year regarding MomoCon, online or otherwise. Thoughtfully consider your posts and comments if you have MomoCon listed on your resume or online profile, as your performance reflects on the event.
6. Equipment at MomoCon is to be treated with respect and care. Remember that the convention owns equipment, and some is rented and loaned. All equipment should be returned in the condition it was checked out or issued.

Dress

1. Volunteers in most departments are welcome to cosplay, so long as the costume does not interfere with the person’s ability to perform his/her function or interfere with attendees’ movements in the hallways. Please check with your Department’s leadership if you are unsure if a cosplay or costume piece is conducive to completing your volunteer duties.
2. Volunteers receive ‘MomoCon Volunteer’ shirts during the convention. While it is preferred that these shirts are worn while on shift, volunteers may wear them on their personal time, with the exception of if the volunteer is working for another organization like a vendor or artist while off shift.
3. Remember that wearing ANY volunteer attire, including your issued volunteer badge, still means that you represent the convention and should be mindful of your behavior.

Discipline/Arbitration

1. Should a volunteer fail to abide by the rules outlined in this document, or behave untoward while representing the convention (whether it be at the event, on a public forum, or otherwise), a warning, reassignment, or expulsion may be enacted. The severity of the offense will dictate the severity of the discipline.
2. The Convention Chair, Staffing Director, and one other Director will be the deciding factor in any arbitration or disciplinary action.

Incentives

1. Volunteers who volunteer more than 15 hours over the weekend will receive one free weekend admission to MomoCon.  This membership may be revoked at any time for bad behavior or other similar reasons, at MomoCon’s discretion.
2. Volunteer staff will be given volunteer shirts to wear at the event. MomoCon makes no guarantee that any volunteer will receive a specific size shirt, due to limited availability, but will attempt to provide most sizes. All volunteers will receive a special hard card volunteer badge.
3. All volunteers will have the opportunity to take part in a volunteer-exclusive raffle for prizes.
4. All volunteers  who have successfully completed hours satisfactorily for their department are welcome to attend a Wrap Party late night on Sunday after the end of all MomoCon events.

Privacy

1. Volunteer meetings, volunteer events, and communications between Directors and general volunteer staff contain information from MomoCon which may be confidential and privileged. Please refrain from any disclosure, copying, distribution or use of this information and note that such actions are prohibited until an official statement is released by the convention. This includes guest announcements, events, and convention policies and practices.